Frequently Asked Questions


 

What kind of pools is the JimmyBench compatible with?

The JimmyBench is designed to fit in most in ground pools along a straight wall. Your pool ladder sockets must be along a straight pool wall and at least 10" from any corner. The JimmyBench needs a total of 40" of straight wall in order to fit properly.  The JimmyBench will NOT work along most radius walls of freeform (curved walls) pools. The JimmyBench is NOT compatible with above ground pools

Click here to see our compatibility requirements and installation demonstration video.


What ladder rails is the The JimmyBench compatible with?

The JimmyBench is designed to retrofit most existing 19 or 20 inch on center ladders, set square to the pool wall. It is important that your ladder anchor sockets are installed correctly in order for the JimmyBench to properly fit. We recommend taking the following measurements confirming it's compatibility (See Fig 1.). 

(A) Make sure your existing ladder anchor sockets are set between 17" and 17.5" from the pool wall. Measure from the center of the ladder anchor socket to the pool wall. Do not measure to the edge of the coping, as this will add 1"-2" from an accurate measurement.

(B) Make sure your existing ladder anchor sockets are between 19" and 20" (center of socket to center of socket). 

(C) Make sure your ladder rails are perpendicular and not leaning in any direction. We recommend using a small level tool to confirm the rails are straight and not leaning at any angle. If the ladder rails are leaning, it will interfere with where the JimmyBench meets the pool wall.

NOTE: Some ladder rail makes and models may require existing holes to be enlarged with a drill and 3/8" bit to accommodate included hardware.


Will it damage a pool liner?

Improper installation could damage a liner or other pool surfaces (See Fig 2.). If your ladder sockets have settled and/or are crooked in the patio (A), your JimmyBench may not sit correctly (C) and could damage a liner or other pool surfaces (B). We recommend having a pool professional to install your JimmyBench correctly.


What do I do if the anchor sockets in my patio have settled or are not properly aligned?

We recommend you hire a pool professional to install all new anchor sockets. There are currently several different options for new anchor installation (listed below) that accommodate a variety of patio types. 

Saftron Polymer Anchor Sockets 
Saftron Deck/Surface Mounted Anchor Sockets 
EZ Socket Anchors


How difficult is it to install? Do I need to purchase anything extra for the installation?

Installation takes approximately 30 minutes. You will need a 1/2 inch wrench and a 9/16 wrench for installation. Some ladder rail makes and models may require existing holes to be enlarged with a drill and 3/8" bit to accommodate included hardware.


Can the JimmyBench be installed when no ladder exists?

Yes, however it will require the installation of ladder anchor sockets into your pool patio. Because the JimmyBench is a conversion kit, new rails must be purchased and installed into the mounting anchors. New rails and mounting devices based on your particular installation needs are available at most licensed professional swimming pool service companies. It is recommended that a licensed professional swimming pool service install the ladder anchor sockets necessary for the JimmyBench.  This will insure the JimmyBench is installed correctly and safely to meet all current building and electrical codes. 


 Does my Jimmy Bench Have to be bonded / grounded?

A Jimmy Bench installed into an existing ladder anchor socket set should be electrically bonded from the original ladder installation.  It is recommended to have a licensed electrician inspect that the anchor sockets are properly bonded. Installation of new anchor sockets or cups requires use of non-conductive polymer rails. Jimmy Bench supplied anchor sockets and bases do not require grounding/bonding.  Additional information on proper installation and compatible rails can be found at resouce.com 


Can I install a Jimmy Bench in a vinyl or fiberglass pool? 

Yes, the JimmyBench comes with custom made adjustable foot pads that will adjust to meet the pool wall. The Jimmy Bench has been designed to be compatible with all types of pool installations including vinyl, fiberglass, and custom concrete pools.  The Jimmy Bench fits ladder anchor sockets set 19-20 inches apart on center (standard).   If the existing ladder is not installed with the rails being square to the pool wall, the Jimmy Bench may not meet the pool wall correctly. If this occurs, modification to existing rails or installation of new rails may be necessary.


 What is the maximum capacity of the JimmyBench?

The maximum weight limit of the Jimmy Bench is 400 lbs. 


Does the jimmybench come in different sizes?

At this time, the JimmyBench is only available in one size — 40" Wide x 13.6" Deep x 5.4" Tall.


Does the jimmybench come in different colors?

The JimmyBench is available in White, Gray and Granite.


How do you get out of the pool if you remove the ladder?

The bench acts like any other swim out platform. You sit on the platform, then stand up to exit the pool.


Can THE JIMMYBENCH be used for egress from the deep end?

Absolutely. The JimmyBench is a great product for pool egress for adults, children and especially dogs.


 How deep is the bench submerged in the water?

The depth varies slightly based on the type and thickness of the coping and/or patio. Typically the JimmyBench sits about 17 inches from the bond beam of the pool.


 Can I install a Jimmy Bench in an existing salt water pool? 

Yes, The Jimmy Bench is constructed of material capable of withstanding both salt chlorinated and salt system pools. 


Will pool chemicals damage my JimmyBench?

The Jimmy Bench is impervious to most pool chemicals. To avoid risk of discoloring your Jimmy Bench, it is recommended that pool shock or other concentrated chlorine product granulars be brushed from the bench surface.


Does the JimmyBench have to be winterized?

The JimmyBench, like any ladder needs to be removed from the pool upon winterizing. Large holes in the back of the JimmyBench self-drain the bench upon removal.


Where is the Jimmybench made?

The JimmyBench is made in the USA. It is rotationally molded — a similar process used to make Yeti™ coolers.


 Does the Jimmy Bench have a warranty?

Yes.  Simply register your new Jimmy Bench at JimmyBench.com. The Jimmy Bench is guaranteed against defects in workmanship and/or materials under normal use for a period of 5 years.


 How do I make a warranty claim?

Please visit our online warranty claim form at www.jimmybench.com/claim